A new Deloitte report reveals that younger consumers are ditching paid streaming services for free, creator-driven content on social media, a warning sign for Hollywood's subscription-based future.
The revolving door: Nearly half of consumers say they're overpaying for streaming, and four in 10 believe the content isn't worth the price. That frustration is fueling a churn-and-return cycle, with over half of Gen Z and Millennial subscribers canceling at least one service in the past six months as the average household's monthly streaming bill has jumped to $69.
Creator is king: It's not just about cost—it's about authenticity. 56% of Gen Z find creator-made videos more relevant than traditional TV, and roughly half feel a stronger bond with social media personalities than with distant Hollywood actors. This relatability gives creators a powerful edge, as Gen Z finds an ad from a creator far more influential than a slick spot on a streaming platform.
The algorithm's edge: As attention migrates, so does storytelling itself. But as The Hollywood Reporter noted in its analysis, the bigger challenge for studios is technological. Social platforms were perfecting AI-driven recommendation engines to serve up a hyper-personalized feed of videos while major studios invested billions in prestige dramas.
Traditional entertainment companies are no longer just competing with each other; they're competing with a universe of creator-driven media that wins by being more personal, more relatable, and free. The data backs this up, with one Nielsen report showing YouTube alone now captures over 11% of all TV usage. However, traditional TV still has a competitive advantage with live sports and news, which remain key reasons consumers pay for pricey cable packages. Meanwhile, new formats like "microdramas" are emerging as the next frontier in mobile-first storytelling.
