On a recent earnings call, Amazon CEO Andy Jassy confirmed the company plans to monetize its new AI assistant, Alexa+, by inserting ads into conversations and hinted at future subscription tiers. The move aims to make the costly assistant profitable, setting the stage for a new, ad-supported user experience.
A word from our sponsor: Jassy said that as users have more multi-turn conversations, there will be "opportunities... to have advertising play a role." The plan points to a future where Alexa+ could weave sponsored product recommendations directly into its responses. This represents a major shift from the simple visual ads currently seen on Echo Show devices.
Following the playbook: The push for monetization isn't surprising, as the Alexa division has reportedly cost Amazon billions. The strategy also echoes Amazon's decision to add an ad-supported tier to Prime Video and follows competitors like Google and OpenAI, who are also exploring ads in their AI tools.
The price of 'free': The enormous cost of the AI race is an industry-wide pressure, with rivals like Microsoft also spending billions to keep up. Meanwhile, actually building these advanced assistants remains a major challenge, as both Amazon and Apple have reportedly faced bugs and delays with their next-gen AI. The question of whether users can trust AI is also growing, as some chatbots have been found to reflect their creator's biases. With AI development costs soaring, Amazon is making it clear that users will eventually pay for a better Alexa—either with their wallets for a premium ad-free experience or with their attention.
